A few things those 'How to' books didn't tell me...
- Crying out loud to Ravi and Johnson may not necessarily be the solution to all mainframe problems.
- Oops is certainly not an appropriate response-to any boo-boo.
- 'Oh, is that really a command? Cooool!' is not is NOT an acceptable reaction however genuine it may be.
- It doesn't pay to curse someone over the phone without pressing the mute button.
- No, it never really does.
- 'I'll be right back' is the most frequently used phrase next to 'Huh? How'd that happen???'
- You can run but you certainly cant hide.
- Its a fact that half you're problems are because people get locked out of their systems every day. Dwell on it.
- No, its not your problem when someone calls you and tells you he's locked out of his house. Hang up already.
- Lets just try and hide that subtle element joy when we say 'Oh, thats not our problem. Try the neighbouring team'
- The log never lies. This just reinforces point #7
- No, you cant help yourself when you're locked out of you're own system. Well, like they say, every SysAd has her day.
- The 'I dunno why...but my boss told me to press that button' routine doesn't always work especially when he's on the call too.
- If you run out of alibis, blame the server. If you work on the mainframes, just run as fast as you can from your seat.
Amen.